Service

Servicing options

At Richard Coglan Ltd I pride myself at the high level of very personal and bespoke service we can offer you, all my engineers, myself included have 30 years experience in maintaining machines in the office and as well as sorting out physical problems when they happen, we all have a vast amount of software knowledge, meaning we can integrate the documents you produce into applications such as dropbox, xero and office 365 with only pressing the start key on the machine.

Your machine will be programmed to automatically request toners and service when required and all billing is automated leaving you to use the machine to its full potential. We are a local independent company offering you the service that you want, but you are not getting currently.

Problems occasionally happen with copiers as i am sure you know , but its how you deal with them. We have no call centres to keep you hanging on or asking you to press 1 for this department, you simply ring and it will come directly to us,  we can then help getting the issue sorted

All our products are provided with and run on OEM parts, firmware and toners (original) and not cheaper after market equivalents.

Please email support@richardcoglan.co.uk or call us on 01905 672097.